Automate the whole process — not just the happy path
Teams route work through Slack threads, spreadsheets, and manual handoffs because there was never time to build something better. Build structured process automation connected to your databases, APIs, and internal systems — with the UI your team uses, the logic your engineers control, and governance built in from the start.
Automate the workflow and the handoffs
Scheduled jobs, event-driven triggers, human-in-the-loop approvals, exception handling, and escalation — in one place. Retool connects backend automation with the frontend app your team uses, so the handoff between system and human is built in, not bolted on.
Write real code without building infrastructure
Run JavaScript or Python at any step, with 20+ preinstalled libraries. Use pre-built logic blocks when you don't need code. Engineers control the logic; the platform handles execution, scheduling, monitoring, and scale.
Govern every step, from dev to production
Audit logs, source control, dev/staging/production environments, per-user permissions, and secrets management with AWS and HashiCorp Vault. Self-host in your VPC. Unlike most automation tools, Retool Workflows can tunnel into your network and query on-prem databases.
“How Komatsu used Retool to automate call center workflows, projecting savings of 22,000+ hours per year”
How Komatsu used Retool to automate call center workflows, projecting savings of 22,000+ hours per year
Automate any process — from refunds to deployments to field dispatch
Refund processor
Give customer support agents (or whoever is processing a refund) a simple tool that connects your database and payment platforms to lookup orders and process refunds.
Returns and exchanges processor
Build an internal tool where your customer success team can process returns and exchanges from a single dashboard.
Discount approval tool
Build a tool to validate, approve, and keep track of discounts and offer redemptions.
Loan disbursement tool
Build a tool to automate loan disbursement, maintain clean records, and pay out distributions with ease.
Field Service Dispatch Mobile App
Build a service dispatch app for scheduling field service, assigning technicians, tracking inventory, and job progress. Capture key onsite data in offline mode.
Calendar booking tool
Build a tool that allows customers book time on a calendar using the Google Calendar API availabilities.
Cloud services deployment manager
Rather than requiring your support team to access and troubleshoot each cloud service individually, you can use Retool to build a deployment management center.
Deployment Automation Made Easy
Deployment automation enables you to deploy your software in between testing and production environments in an automated way. Retool can help streamline your deployment automation efforts with Retool Workflows.
QA Automation Made Easy
QA automation streamlines the testing process, saving time and resources while ensuring software quality and reliability. Use Retool to easily improve and scale your quality assurance automation process, saving valuable time for your organization.
Python Automation Made Easy
Python's extensive libraries and frameworks make it a powerful choice for workflow automation. Use Python in Retool to automate workflows into your custom software.
Incident Response Automation Made Easy
Incident response automation is the use of automated processes and tools to detect, assess, and mitigate incidents efficiently. Retool Workflows can help streamline your incident response program so you can focus on fixing problems.
Everything you need to build, launch, and govern process automation
AI-assisted workflow generation
Describe the automation you need. Retool generates the workflow structure connected to your actual resources, for engineers to review and extend. Get intelligent recommendations for improving workflows based on usage patterns.
Visual workflow builder
A drag-and-drop interface for building and modifying automation logic without writing everything from scratch. Accessible to technical and semi-technical builders alike.
Event-driven and scheduled triggers
Define triggers based on system events, user actions, or data changes. Full cron syntax for scheduling and webhook triggers for real-time responses.
Python and JavaScript at every step
Run Python or JS at any step, with 20+ preinstalled libraries including pandas, numpy, and seaborn. Mix languages within the same workflow.
Human-in-the-loop apps
Pair automated workflows with Retool-built UIs for review, approval, and exception handling steps that require human judgment. The handoff is built into the platform.
Native integrations
Directly authenticate and call databases, internal APIs, and third-party services — Slack, Salesforce, Stripe, PagerDuty, Jira, and more — without configuring OAuth flows from scratch.
Complete governance and audit trails
Source control, dev/staging/production environments, per-user permissions, secrets management with AWS and HashiCorp Vault. Audit logs track every workflow execution for compliance.
VPC-compatible and self-hostable
Run Workflows within your own network. Connect to on-prem databases and non-standard auth systems. Tunnel into your VPC for private infrastructure access.
Mobile-ready for field workflows
Retool Mobile pairs with web apps for dispatch, inspection, and field data capture. Works in offline mode for teams in areas with limited connectivity.
Common questions about process automation
Retool handles code-level complexity, VPC access, non-standard authentication, and long-running jobs. It connects directly to your production databases — not just SaaS APIs. And unlike most automation tools, the workflow and the human-facing app for handling exceptions live in the same platform.
Yes. Run JavaScript or Python at any step, with 20+ preinstalled libraries including pandas, numpy, and seaborn. You can mix languages within the same workflow. Use pre-built logic blocks (Loop, Branch, Filter) when code isn't needed.
Retool connects backend automation with frontend Retool apps. Routine cases complete automatically. Edge cases and approvals surface to a human-facing app for review and action. The boundary between automated and manual is configurable, not hardcoded.
Yes. Retool Workflows support full cron syntax for scheduling, webhook triggers for real-time responses, and event-driven triggers based on system events, user actions, or data changes. You can also invoke workflows programmatically via API.
Yes. Audit logs, source control, dev/staging/production environments, per-user permissions, and secrets management with AWS and HashiCorp Vault are built in. Run long jobs without timeouts. Self-host in your VPC and tunnel into on-prem databases.
Yes. Retool Mobile pairs with web apps for dispatch, inspection, and field data capture. Field techs can update job status, capture site data, and submit reports from iOS or Android — with offline mode for areas with limited connectivity.
